Agree & Sign

Spec ART LLC (“Company,” “we,” “our,” or “us”) provides professional vehicle detailing services with the utmost care and attention. However, by utilizing our services, the customer (“Client”) agrees to the following liability terms and conditions.

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Limitation of Liability 

1. The Company shall not be held responsible for any pre-existing damage, including but not limited to scratches, dents, paint imperfections, upholstery tears, or mechanical/electrical issues, whether known or unknown at the time of service.

2. The Company will take reasonable precautions during the detailing process but will not be liable for minor scratches, swirl marks, or damages that may occur during normal cleaning procedures.

3. The Company is not responsible for damages resulting from defective or deteriorated materials, factory defects, or improper previous repairs.

4. The Client acknowledges that the use of certain cleaning products, chemicals, or techniques may cause unforeseen reactions or damage, and the Company assumes no liability for such outcomes.

5. The Company is not responsible for personal belongings left inside the vehicle. Clients should remove all valuables before the service begins.

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Damage Waiver 

1. The Client agrees to inspect their vehicle upon service completion and report any concerns before leaving the premises or within 24 hours of service completion.

2. Any claims or disputes regarding service-related damage must be supported by clear evidence and will be reviewed on a case-by-case basis.

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Third-Party Services and Products 

1. The Company may use third-party products or services. We are not liable for any issues arising from the use of such products or services.

2. Warranties for third-party products or services are the responsibility of their respective manufacturers or providers.

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Inclement Weather & Unforeseen Circumstances 

1. The Company is not responsible for vehicle re-soiling or exposure to elements after the vehicle has been serviced and delivered to the Client.

2. Services may be delayed or rescheduled due to weather conditions, emergencies, or unforeseen circumstances.

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Payment & Refund Policy

1. All payments are due upon completion of services unless otherwise agreed upon in writing.

2. Refunds are not provided for completed services; however, we are committed to customer satisfaction and will attempt to address any reasonable concerns.

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Hold Harmless Agreement

The Client agrees to hold harmless and indemnify the Company, its owners, employees, and affiliates from any claims, damages, losses, or liabilities resulting from the use of our services, except in cases of proven willful misconduct.

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Service Agreement

The customer agrees to give permission for Spec ART LLC to service their vehicle according to the agreed services requested by the Customer. The Customer agrees to pay the Deposit prior to the appointment and the service in full. The Customer agrees to be available at the end of the service to inspect the service and pay in full upon receipt.

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​Refunds

Detailers will go through the service they provided with the customer at the end of the appointment, and the customer is required to point out any touch-ups at this point. Spec ART LLC does not provide refunds for services provided. A one-time courtesy touch-up of any details missed may be provided upon management approval.

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Risk of Loss

Spec ART LLC is not responsible for any valuables left in the vehicle before, during, or after service. The company is not responsible for any damages the vehicle has before, during, or after service. The company assumes responsibility only if damages are done to the vehicle by one of the technicians.

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Appointment Agreement

The Customer agrees to cancel or reschedule the appointment at least 48 hours prior to the appointment to allow the slot to be filled by another customer. Failure to do so will result in the loss of the appointment deposit, which will go towards covering the cancellation fee.

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Deposit

The Customer agrees to pay a minimum of $40 or up to 30% of the service requested as an appointment deposit, which goes towards the balance of the service. The deposit is refundable if the appointment is canceled 48 hours prior to the appointment. The deposit may be transferred to future appointments if the appointment is rescheduled at least 48 hours in advance. Refunds and transfers are not automatic and require a written request via email or text. Appointments canceled after the 48 hours window, will not be refunded.

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Payment

The Customer agrees to have their card on file to collect the deposit and service balance. Once the card is on file, only the last four digits will be visible to employees. The Customer agrees to pay for the service in full at the time of service. Failure to do so will result in late fees and collection fees. Customers will be responsible for any collection, attorney, and court fees due to nonpayment.

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Force Majeure 

Spec ART LLC shall not be held liable for any failure or delay in service due to circumstances beyond our control, including but not limited to natural disasters, pandemics, labor strikes, supply chain disruptions, or government-imposed restrictions.

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Customer Acknowledgment of Risks 

By utilizing our services, the Customer acknowledges and accepts that vehicle detailing involves inherent risks, including but not limited to minor scratches, paint imperfections, and potential adverse reactions to cleaning products. The Customer assumes all responsibility for such risks.

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Photography and Marketing Release

The Customer grants permission to Spec ART LLC to take before-and-after photos and video of their vehicle for documentation and marketing purposes unless expressly requested otherwise in writing.

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Non-Disparagement Clause

The Customer agrees not to publicly disparage Spec ART LLC, its employees, or services before attempting to resolve any disputes directly with management.

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Modification & Severability Clause

This agreement may only be modified in writing by an authorized representative of Spec ART LLC. If any provision of this agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.

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Acceptance of Terms

By scheduling and/or receiving services from Spec ART LLC, the Client acknowledges and agrees to all terms outlined in this Liability Disclosure.

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Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of South Carolina and the United States of America. Any disputes shall be resolved in a court of competent jurisdiction in Charleston, South Carolina.